If you forgot your account password or need to reset it, follow these steps:
  1. Go to the login page and click Forgot your password?
  2. Enter the email address you used when creating your account and click Send.
  3. Check your email for a message from us with a link to reset your password.
  4. Click the link in the email and enter a new, secure password, then confirm it.
  5. Click Reset.
Once you've completed these steps, you'll be able to log in to your account with your new password.

Tips for creating a secure password
  • Use a mix of upper and lowercase letters, numbers, and symbols.
  • Make your password at least 8 characters long.
  • Avoid using common words or phrases.
  • Don't use the same password for multiple accounts.
  • If you're having trouble resetting your password, here are a few things to check:
    • Make sure you're entering the correct email address.
    • Make sure your new password meets the security requirements.
    • If you don't receive an email after clicking the Reset button, check your spam or junk folder.
    • Try using a different browser or device.
  • If you're still having trouble, contact our customer support team for help.
Q: Why do I need to reset my password?
A: You may need to reset your password if you've forgotten it, or if you think your account has been compromised.

Q: How often should I reset my password?
A: It's a good idea to reset your password every few months, or more often if you're concerned about security.

Q: What if I forget my new password?
A: You can follow the steps above to reset your password again.

Q: What if I don't have access to my email address?
A: If you don't have access to the email address associated with your account, you'll need to contact customer support for help.