Overview

You can create an unlimited number of voucher codes, each with customizable discount values, usage limits, and validity periods. Customers apply these codes during the booking process to receive a discount on their fare.

How to Create a Voucher Discount

To add a new discount code:

  1. Navigate to: Admin Panel > Settings > Pricing > Voucher Discounts

  2. Click on "Add New"

  3. Fill in the fields as described below.

Voucher Discount Fields Explained

Field Description
Coupon code The code your customer will enter at checkout. Example: SAVE10 or EASYRIDE20.
Type and Value Choose from: Percent – a percentage off the total fare (e.g., 20%)Flat – a fixed amount discount (e.g., £10)
Allowed times Maximum number of times this coupon can be used. Once reached, the coupon becomes invalid.
Already used Shows how many times the coupon has been used. Set this to 0 when creating a new coupon. It updates automatically each time the coupon is applied.
Time limit Defines the active time window for the coupon. You can specify both: Date range (e.g., June 1 to June 30)Time of day (e.g., 09:00 to 18:00)
Active Enable or disable the coupon. Uncheck this box to temporarily deactivate a coupon without deleting it. Click "+Add" to create voucher.

Example Scenario

You want to run a summer promotion giving customers £5 off any ride between July 1–15, 2025, but limit it to 100 uses. You would set up the coupon as follows:

  • Coupon code: SUMMER5

  • Type: Flat

  • Value: £5

  • Allowed times: 100

  • Time limit: July 1, 2025 – July 15, 2025

  • Active: Checked

Once 100 customers have used the code, or the date range has passed, the coupon will automatically become inactive.

Tips for Managing Coupons

  • Reusability: If you want a code to be used by the same customer more than once, ensure the usage limit accommodates that.

  • Expiry Management: Use date and time limits to control when promotions start and end, avoiding the need for manual deactivation.

  • Testing: Always test a new code with a test booking to ensure it applies as expected.